FAQs
Common Questions
To Register with Wellness Mart’s ‘My Account’ the steps are as follows:
- Enter your Mobile Number and Email Id.
- Enter your ‘Password’,
- Submit the OTP received on your Mobile No.
- Verify the OTP,
- Click on ‘Register‘.
You have successfully registered for Wellness Mart’s ‘My Account’
‘My Account’ is a place where you can manage or edit your orders and personal data like phone numbers, shipping address, billing address, email id, track your order status, customize your wishlist, view your order history, and change your password, etc.
There are 2 ways to login with Wellness mart:
- Log in with your email id and password.
- Log in with Mobile. No. via OTP.
Use the Lost Password option, we will send to you a Link to reset passwords via registered e-mail id.
Use the Lost Password option, we will send to you a Link to reset passwords via registered e-mail id.
We currently do not offer Cash on Delivery option.
Prepaid Payment: Prepaid payments are usually done online by using a Credit/Debit Card, Netbanking, UPI, Wallet Payment, etc.
There are zero hidden charges when you make a purchase on Wellness Mart. No charges for standard delivery and the amount which you see on the checkout page will be the final amount to pay.
You will get the product within 5-7 working days.
Note – Shipping Charges are purely based on the Service availability in certain Areas/pin Codes.
Credit cards:
- After opting for Credit Card in the payment method, you will be redirected to the payment Gateway. For Credit Card payment, you have to enter your 16-digit card number, expiry date, and 3-digit CVV number (back of your card).
Debit cards:
- After opting for Debit Card in the payment method, you will be redirected to the payment Gateway. For Debit Card payment, you have to enter your 16-digit card number, expiry date, and 3-digit CVV number (back of your card).
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Note – We accept all leading and major Credit/Debit Cards. Our payment gateway is Secured with SSL certification.
The product should be a sealed pack and there will be an importer sticker with MRP and Should display the import date & FSSAI of the importer. The batch number can be confirmed With the Brand and from the importers also. ( T&C applied ).
You cannot order a ‘Sold Out‘ marked product but, there is an option to notify via email When the products will be available in stock.
Standard Delivery is a Surface Shipment and usually takes 5-7 working days in Metros And 7-9 working days Rest of the places. Since the warehouse is located in Kolkata, it usually takes a maximum of 3-5 working days to get the order delivered in Kolkata and the rest of West Bengal.
Please Note: The mentioned days may differ due to Natural Calamities, Strikes, National Holidays, Festive Seasons, Courier Strikes, and other Political Issues.
All sales are final with Wellness Mart.
Fill out the Form in Apply for franchise section or Directly reach out to us Via Call / WhatsApp +91 6291 966 879